FinTech – For sure, the financial industry is using AI and machine learning to increase returns, lower costs, and improve customer experiences. The companies that are still not open to welcoming and adopting changes brought about by new electricity called artificial intelligence will slowly die because there is no power. Quantum computing will add more power to AI and the next generation of wireless networks.

The questions that remain are: how far will IOT, AI, ML, etc. go in FinTech, MFS, and banking? How can other sectors, such as banking and investment banking, leverage this emerging technology? Of course, cybersecurity will become the biggest and greatest challenge of all time.

Artificial intelligence & FinTech

Artificial intelligence is poised to transform the financial industry. This intelligence will be built on modern software platforms that combine data from different sources. Data sources can be from a platform that generates data, i.e., social media, or from a data collection platform, i.e., the back-end system of any industry.

So for responding to the two main questions mentioned below around AI in FinTech,

  • Where do all these AI trends fit into the fintech and finance industries?
  • How will the machine learning algorithm transform financial technology services?

We need to go into little details about finance, banking, MNO-provided financial services, financial technology, blockchain, AI, machine learning, and data science to put them together in one photo frame.

Banking

Digitization gave banks the opportunity to take customer service to the next level. while at the same time offering the possibility of higher automation. The related cost efficiencies are now taken care of by AI, chatbots, and machine learning.

Essentially, digitization took banks from just being product providers to a service offering, providing continuous contextualized services and helping customers better understand their financial and commercial affairs and make smarter decisions.

MNO led Financial Services

Banks lost out on revenue from mobile transactions as MMS became increasingly popular.

Major success factors of MMS are the flexibility to transact at any time, anywhere, and with access to make payments to utility bill companies, airtime sellers, and merchants. To maintain relevance, banks started working on technology-based payment solutions in collaboration with card companies and opened their doors to all customers and services.

This brought about the merger of mobile money services, mobile financial services, and mobile banking services. With this fusion, cross-border remittances, peer-to-peer transfers, utility bill payments, internet and DTH subscriptions, and income tax transactions are completed within seconds.

Little History on Financial Technology – FinTech

FinTech, or financial technology, is an industry combining and grouping companies that are making financial services, including insurance services, more efficient and advanced with the use of technology.

FinTech Evolution: Companies coming into the FinTech domain are startups founded with the purpose of disrupting incumbent financial systems and corporations that rely less on software but more on banking as a platform (Baap) and banking as a service (BaaS).

Artificial Intelligence and Machine Learning in Finance, Regulation, and Central Banking need to be taken seriously and adapted as a basic need. Sadly, to date, most machine learning algorithms today cannot offer reason. At the same time, all of them predict that the past will be repeated if all other factors in the business environment remain constant.

Economy of Things – EoT

In the EoT, everyday objects seamlessly connect with digital platforms, transforming how goods and services are created, consumed, and managed. With real-time data insights and automation from IoT, businesses optimize operations, reduce costs, and improve efficiency. EoT inspires innovative business models where products function as nodes in a digital ecosystem, offering personalized experiences and predictive analytics.

  • Automated Payments: Your fitness tracker managing gym membership payments based on workout frequency.
  • Smart Fridge: Automatically ordering groceries and handling secure payments when supplies are low.
  • Future Possibilities: Imagine your car paying for parking autonomously.
  • Economy of Things (EoT): Integrating physical items with digital services seamlessly.
  • Technological Drivers: IoT, AI, and blockchain fueling the connected world since the mid-2010s.

FinTech – EoT Enabler

It’s all about creating new ways to do things, making life easier, and opening doors for businesses. Here, Fintech swoops in like a financial superhero! It’s the magic that makes money flow smoothly in this connected ecosystem. This exemplifies the synergy between the Economy of Things (EoT) and FinTech, the financial cornerstone of our interconnected world! Think of it as the brain of the whole operation, handling all the financial stuff:

  • Frictionless Payments– Forget cash or swiping cards. Fintech lets devices, machines, and you pay each other instantly and securely, all through the internet. No more fumbling for wallets at the self-checkout lane!
  • Financial Inclusion for All– No bank account? No problem! Fintech is opening the door to financial services for everyone in the EoT, from individuals to businesses. Imagine a world where anyone can participate, regardless of their background.
  • Smart Contracts – Peace of Mind, think self-executing agreements. Fintech uses blockchain tech to create secure, automated financial contracts – no lawyers or paperwork needed! Your car can automatically pay for parking as soon as it pulls into a spot, no sweat.
  • Data Like a Superhero’s Secret Weapon– Fintech uses info from connected devices to understand how we use things and how businesses can run smoother. It’s like having a superpower to see exactly what’s going on. This helps businesses tailor services and products to our exact needs.

AI, IA and blockchain technologies ensure secure transactions, power smart contracts, and maintain transparency, enhancing trust and reliability in economic transactions. This transformative integration blends physical and digital realms, creating a smarter, more interconnected economy accessible to all. In short, Fintech is the glue that makes the EoT work. It lets physical things and digital services talk to each other seamlessly, boosting economic growth and innovation along the way. Pretty cool, right?

Blockchain and Digital Payments – PaymentIntelligence

A blockchain is a new approach to managing and monitoring financial and other transactions. The main features of blockchain are

  1. Shared one point of truth
  2. Immutability
  3. Non-repudiable: This means once the transaction is committed, it cannot be denied later.

Digital Payments: The digital transformation of payments into secured payment intelligence was the biggest breakthrough after the 2008 financial crisis or recession.

PaymentIntelligence

One View – AI, ML, Blockchain & FinTech

To put all of them in the picture is not an easy job, though. We don’t have any successful models that have all these niche technologies in the photo frame. Lots of banks and FinTech are working to bring this amazing product, which is fully functional and working, to life.

Banking as a Service (BaaS) This needs time. This will have the security of blockchain, the intelligence of machines and algorithms, and the eyes of AI. To draw the rough sketch just to give one view, it might look like the one below.

Deep learning methods are helping time-series data processing and prediction for financial markets. These techniques for traditional feature extraction via intelligent trading decisions are supporting the FinTech system. The techniques used are applied to several technical indicators and expert rules to extract numerical features. An algorithmic trading framework with the use of deep convolutional neural networks is a good place to start for FinTech.

Today’s need for the payment industry is payment as a service (PYaaS). PYaaS, or what I now call Payment Intelligence, can solve current issues like high cost, slow  speed, and bundles of papers for KYC. The new concept of BaaS with AI will revolutionize the market.

We have too many payment companies in the market with zero or no experience but still doing well on a gratitude basis, as talent and education may not be needed here. Banks have platforms, but it’s probably fair to say it’s more like yesterday’s platform. What is needed is an intelligent banking platform on the cloud.

 

Books + Other readings Referred

  • Research through the open internet: news portals, economic development report papers, and conferences
  • Personal experience of  @AILabPage members.

 

FinTech

Conclusion- The world of financial services, which encompasses the insurance sector, is on the brink of experiencing significant technological changes. In the coming years, it is envisaged that the FinTech industry will utilize the latest techniques and algorithms within the deep learning framework. This could have creative uses in upcoming financial technology advancements. This disturbance has already caused significant changes in the banking and payment industries.

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By V Sharma

A seasoned technology specialist with over 22 years of experience, I specialise in fintech and possess extensive expertise in integrating fintech with trust (blockchain), technology (AI and ML), and data (data science). My expertise includes advanced analytics, machine learning, and blockchain (including trust assessment, tokenization, and digital assets). I have a proven track record of delivering innovative solutions in mobile financial services (such as cross-border remittances, mobile money, mobile banking, and payments), IT service management, software engineering, and mobile telecom (including mobile data, billing, and prepaid charging services). With a successful history of launching start-ups and business units on a global scale, I offer hands-on experience in both engineering and business strategy. In my leisure time, I'm a blogger, a passionate physics enthusiast, and a self-proclaimed photography aficionado.

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