Technology – The societal importance of technology cannot be understated, as it bears multiple obligations. Broadly speaking, technology is anticipated to be employed to enhance society, paying attention to its impact on individuals, societies, and the environment. The role and responsibilities of technology can be summarized by the following essential elements

Technology:  Role & Responsibility

Technology plays a pivotal role in society, carrying significant responsibilities and obligations. Its purpose is to improve and enhance various aspects of society while considering its effects on individuals, communities, and the environment. The following fundamental elements summarize the role and responsibilities of technology:

  • Enabler – Tech acts as an enabler and enhancer to amplify and facilitates transport, healthcare, education, communication, and entertainment.
  • Innovation – Technology fuels progress by expanding possibilities, sparking creative solutions, enhancing life, and boosting the economy.
  • Accessibility – Tech should be accessible and inclusive for all, regardless of background or abilities. Consider usability, affordability, and bridging the digital divide.
  • Ethical Use – Tech developers and users must ethically use technology. Protect user privacy, prevent data misuse, and avoid harmful tech.
  • Data Protection – Securing data in technology reliance is crucial. Tech developers need to ensure strong security to prevent cyber threats and protect user trust.
  • Environmental Impact – Tech should be sustainable and eco-friendly. Reduce energy use, limit e-waste, and encourage eco-friendly measures for technology products.
  • Collaboration – Must join forces to address challenges and ensure responsible tech development. Share knowledge and best practices and work towards common standards and regulations.
  • Continuous Learning – Tech is always changing, so must keep learning and adapting. Stay updated, adapt new stuff and promote innovation.

Technology Team –  Duties

  • Create a technology plan that is in sync with organizational and group technology goals.
  • Create a plan outlining the technical needs of all projects, taking into consideration business demands and technological requirements. Categorically, projects are classified into these groups:
    • Giving precedence to business ventures.
    • Projects that aim to enhance technology (applications)
    • Initiatives aimed at enhancing processes and automating tasks
    • Projects related to infrastructure and systems are being executed by the Tech Operations team.
  • Key guiding principles: security and customer privacy; enterprise first; modern workplace; common business needs; continuous improvement; empowering people to take responsibility.
  • Guarantee harmony between all technological operations and product and corporate operations.
  • Create or evolve functionalities and technologies across diverse domains of technology.
  • Effectively oversee and accomplish the entire software development process, including conducting research, creating, designing, assessing, testing, and delivering to product management.
  • Advanced top-notch software development teams by adopting accepted protocols while also tailoring them to fit the company’s requirements.
  • Develop and endorse guidelines and protocols for software development, as well as optimizing techniques aimed at ensuring the release of superior, expandable, and top-notch software products.
  • Make sure that the most efficient solution design is utilized to meet the business objectives.
  • Incorporate various architectural approaches such as service detection, circuit interruption, and load adjustment on the client side, which are related to a scalable and dependable infrastructure.
  • Developing and overseeing software quality testing strategies, policies, tools, and systems to ensure smooth decision-making and execution across all levels of corporations.
  • Create a comprehensive solution that can seamlessly incorporate API frameworks to facilitate linkage with external partner systems and applications.
  • Develop and sustain the comprehensive structure of pertinent software and systems while maintaining the correct utilization of the applicable IT architectural framework, equipment, and technology.
  • Lead the implementation of top-performing strategies related to infra, DevOps, automation, and incident analysis, including the integration of cutting-edge technology tools. Continuously assess the current operational status and identify areas that require improvement in order to enhance overall operational efficiency.
  • Keep an eye on the well-being, efficiency, and capacity of organizational services with an assortment of instruments while also enhancing network performance to achieve scalability, dependability, and user friendliness, such as by producing network performance assessments and maintaining network monitoring technology.
  • Ensure the security and confidentiality of information stored in databases while also maintaining a secure environment for data storage.
  • Managing and enhancing our system, expanding its capabilities, and customizing it to meet the requirements of the organization
  • Develop and construct a mechanism that automatically detects and collates system data from both on-premise infrastructure platforms and multiple cloud setups by employing various protocols. This enables the creation of inventory systems in real-time.
  • Create and construct databases, schema designs, stored procedures, and additional database elements.
  • Enable the evaluation and mitigation of potential hazards and associated risks.
  • Guarantee adherence to governing laws and relevant regulations. Conduct thorough inquiries following any security breaches or incidents, which involves assessing the extent of the impact and proposing preventive measures to prevent similar vulnerabilities from occurring in the future. Additionally, strive to adhere to the latest benchmarks and practices in the IT threat landscape, as specified by the industry.
  • Collaborate with the teams responsible for product, business, and technology to obtain information for analytics and reporting to facilitate business expansion, mitigate risks, and optimize production operations.
  • Establish and uphold a system for managing data that encompasses data security and privacy, data accuracy, and data procedures.
  • To effectively manage access and provisioning, it is necessary to create a well-defined plan for granting access permissions, keep track of how data is being distributed, approve data provisioning for authorized users, negotiate data service agreements, and ensure that all data access and provisioning processes meet established standards and controls.
  • Oversee the technology expenses across various countries.
  • Offer precise technical knowledge to facilitate progress and detect nascent technologies for the development of cutting-edge financial products.
  • Ensuring that the organization’s agile transformation adheres to the transformation strategy established at different levels.

By embracing these essential elements, technology can fulfill its societal obligations and contribute positively to the well-being and progress of individuals and communities. It is imperative for technology developers, policymakers, and users to recognize and uphold these responsibilities as they navigate the ever-evolving landscape of technological advancements.

It is essential to maintain an equilibrium between creativity and responsible utilization in order to ensure that technology benefits everyone involved while also reducing any potential adverse consequences.

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Posted by V Sharma

A Technology Specialist boasting 22+ years of exposure to Fintech, Insuretech, and Investtech with proficiency in Data Science, Advanced Analytics, AI (Machine Learning, Neural Networks, Deep Learning), and Blockchain (Trust Assessment, Tokenization, Digital Assets). Demonstrated effectiveness in Mobile Financial Services (Cross Border Remittances, Mobile Money, Mobile Banking, Payments), IT Service Management, Software Engineering, and Mobile Telecom (Mobile Data, Billing, Prepaid Charging Services). Proven success in launching start-ups and new business units - domestically and internationally - with hands-on exposure to engineering and business strategy. "A fervent Physics enthusiast with a self-proclaimed avocation for photography" in my spare time.

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