Revolutionizing the Banking– The Present and Future Impact of AI on the Banking Landscape. Over the years, the financial industry has undergone significant transformations, propelled by technological advancements. The banking industry is being affected by artificial intelligence to an extent which is beyond banks and bankers could have imagined. The financial systems have evolved over a substantial period, and have gone through a captivating journey marked by sudden changes in the underlying technology.

In reality, the discussion on artificial intelligence in the banking sector still lacks urgency and priority with huge margin as compared to reality. There is a need to reassess operational priorities due to the introduction of artificial intelligence in the banking sector.

AI & Banking – Introduction

There are many chances available, and the proactive person who takes advantage of them quickly gains an advantageous position. The Ministry of Innovation has obtained backing from governing entities such as regulatory bodies and central banks. By setting one’s sights on limitless possibilities, one can unlock and fully utilize their capabilities. It is important to acknowledge the vastness of the sky, especially since it appears that there is currently a scarcity of unoccupied terrain.

To fully understand AI-powered banking, it is very important to check its significance, and advantages, and conduct thoroughly when it comes to segmenting customers and adhering to regulations. In this field, the notions of proficiency and excellence are interconnected and essential in providing exceptional banking services. Thus AI should create

  • Banking experience an indispensable and independent
  • An excellent resource for bankers to serve customers far better than now
  • It should convey fresh ideas, solutions, insights, and trends on daily basis based on learnings from the markets, customer behaviour and data trends.

In this post. we explore the potential advantages and difficulties of incorporating Artificial Intelligence in banking establishments and how it can be utilized to streamline their operations and elevate the satisfaction of their clients.

In the bank-led financial sector, banks should prioritize customer-centric practices, financial inclusivity, and enhancing infrastructure to better serve customers through agents, merchants, billers, and remittance partner networks. However, regrettably, this does not seem to be a top priority for them. Banks prioritize high-value transactions over those with just a few dollars.

AI Supporting Banking – Revolutionizing the Banking

Artificial intelligence (AI) solutions encompass an array of technologies that are now used by almost every fintech and some banks like below

  • Machine learning – Used for patterns, behavior, scoring, and predictions.
  • Deep Learning – Deep learning with its subdomain i.e. neural networks are now super handy for facial recognition for KYC and the login process.
  • Big Data Analytics – Various types of analytics are used to detect fraud, prevent fake campaigns etc.

The progress of technology offers a wide array of analytical methods, including prescriptive, predictive, and descriptive, that can serve various objectives. Progressive banks seem to be increasingly opting for the use of virtual agents and advanced technologies that comprehend natural language.

The all-encompassing abilities of Artificial Intelligence (AI) ought not to be exaggerated as it is not a turn all banks and banking problems into solutions. The implementation of AI as a strategic tactic has the potential to relaunch bank to unprecedented levels of success. This holds particular relevance for financial establishments, technology-driven financial startups, and banks whereby the accessibility and protection of data are of utmost significance.

The widespread emergence of advanced technology has prompted several companies to expand their range of services beyond their core business and venture into the financial services sector to enhance profitability. These organizations were assigned the responsibility of aiding numerous customers through varied delivery channels, including mobile providers, physical stores, and online vendors.

Adopting The Change

For Revolutionizing the Banking, It’s good to be ready for changes before they start controlling you. Banks need to improve the way they do business to continue working with people as partners. If you don’t do what you are supposed to do, you can’t use the bank anymore. If you want to use banks, you should always be ready for things that might surprise you and be willing to adjust if necessary.

Hey, pay attention. You shouldn’t fall asleep and miss everything that’s happening around you. Financial companies, get ready to make some important changes to the way you run your business. Think of a bank that won’t adjust when the way of doing banking is constantly changing.

AI-based banks must prioritize the essential needs of their customers over advanced technological solutions. The task mentioned earlier necessitates a complete revamp or overhaul of the entire banking journey. The creation of Artificial Intelligence (AI) must be focused on its ability to produce outcomes.

Don’t be scared, bankers. Welcome changes and let them take you to a better future. Improve your business practices like a professional because being old-fashioned is outdated. Welcome and accept new ideas, devices and all the unusual improvements that come to you. Picture a bank that is using old-fashioned tools like typewriters and abacuses while the rest of the world is using modern technology. It’s like riding a slow donkey while everyone else is driving fast hovercrafts from the future. Be a modern bank, not an old-fashioned one.

Don’t be afraid of change, but welcome it. It’s like changing your old clothes for new, but instead of clothes, you change the way you do business to make it better. Don’t get left behind in old banking ways. Welcome and adapt to new things, take advantage of new ideas, and make sure to hold on to your financial privileges. The utilization of artificial intelligence technology in the banking sector holds the capacity to revolutionize the conventional banking system by making it more productive, customer-focused, and cost-efficient.

Points to Note:

AI is increasingly being utilized as a means of Revolutionizing the Banking and banks as being either good or the best. Banks aspiring to reach the top tier are rapidly embracing artificial intelligence, bots, and machine learning approaches. Banks must be able to effectively harness and comprehend their data before this can be achieved. Information aimed to assist and comprehend clients and other related matters. The entire credit for any contribution is solely attributed to the original contributor.

Books + Other readings Referred

  • Research through Open Internet – NewsPortals, Economic development report papers and conferences.
  •  AILabPage (group of self-taught engineers) members hands-on lab work.

Feedback & Further Question

Do you need any clarifications on FinTech, Digital Banking Technology, Machine Learning, Data Science, or Data Analytics? Feel free to drop a comment or send an email containing your question, and I will do my utmost best to provide an insightful response.


Conclusion – To sum up, In order to Revolutionizing the Banking dear banks please be enthusiastic about the upcoming changes (and maybe even do a silly dance). Improve what you do, adjust to new ways of doing things, and make sure you become famous in the banking industry. To keep up in the changing world, we need to adapt, or we’ll be left behind. Have a great time doing your bank stuff. The present-day technological developments such as the usage of artificial intelligence have created various opportunities for banks to innovate and transform their services.

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Posted by V Sharma

A Technology Specialist boasting 22+ years of exposure to Fintech, Insuretech, and Investtech with proficiency in Data Science, Advanced Analytics, AI (Machine Learning, Neural Networks, Deep Learning), and Blockchain (Trust Assessment, Tokenization, Digital Assets). Demonstrated effectiveness in Mobile Financial Services (Cross Border Remittances, Mobile Money, Mobile Banking, Payments), IT Service Management, Software Engineering, and Mobile Telecom (Mobile Data, Billing, Prepaid Charging Services). Proven success in launching start-ups and new business units - domestically and internationally - with hands-on exposure to engineering and business strategy. "A fervent Physics enthusiast with a self-proclaimed avocation for photography" in my spare time.

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