AI is getting more and more prominent across industries which is a plus point to move away from hype. It was once over-hyped for marketers, but now it’s the most powerful tools to automate their day-to-day operations. According to McKinsey, the AI industry is expecting to have more than $2.6 trillion worth of business in sales and online marketing. As most of the companies will seek an enhanced customer experience for their end-users, there will be tough competition against each other for a more stable future. Here are the top 5 AI-powered tools that businesses can’t sustain without in 2021.