Cash – Cash is still a king & will remain always. This article is focused on 2 recent changes in the mobile payments industry.
- There were some revolutionary attempt by Reserve Bank of India on mobile payments to crush cash payments.
- Banking License to non banks.
Cash – Cash is still a king & will remain always.
Cash Payments Time then & Now
Times have changed and with change comes opportunity. Over the past few years, the face of financial payments in most developing countries has taken a radical changes. Now its India’s turn to transform the payment space through initiatives. In these initiative banking tickets are issued to non-bankers to start a journey by diversifying from a bank model to a mobile network operator (MNO) or Mobile Financial Services Provider (MFS) dominated model.
These changes will bring financial inclusion to most marginalised citizens of India. Also this will bring efficiencies to the payment industry. As a result, banks will have great difficulty competing with MNOs & MFS providers. This is risky as well for a market like India where cash is the KING. Merchants and business proudly put stickers at their payment counters reading “Even God Pays Cash here”.
The financial situation is dire as we were informed of yet another bank going bust a few days ago. Investments can go down as well as up and nobody knows of the date. But, with governments realising that digital currencies are the currency of the future and exchanges springing up across the world, it would be a brave man who would bet on the demise of block-chain backed digital currencies. The Ministry of Innovation in India is in play mode and is ready to roll.
New Payment Banks and Accessibility
Accessibility is a critical success factor for any service. Informal institutions providing financial services to members of the community rely on easy accessibility of banking services. This is where banks have traditionally supported with wide branch network of fully branded brick and mortar banking halls. Their banking hall got all the necessary staffing and security systems.
India has lots of exiting times ahead where it will see transformations of lives, businesses and day-to-day life. With floods of options led by RBI for private players in India this will be exciting. Soon international players like Apple Pay, Android Pay, Samsung Pay, Microsoft and others will be in play. The confusion for any size of retail, merchant or business is how to deal with digital currencies that just been dumped on their head. Experience transformation from handling physical cash numbers to electronic bits and bytes will not be so easy though.
Do digital transformation means more and more data i.e. big data. The big data enthusiast in the payments industry or a financial technologists are ramping up (or scratching your head). Industry reviewer with business analytics and strategy goals are saying, it is important to spend some serious time to understand deeply the architecture of these new systems to appreciate this evolution.
New Architecture of Payments
Understanding the architectural components and subtleties would also help to choose and apply the proper technology for use cases. Payment methods or acceptance methods are in transformation mode. Payments are getting intelligent so subscriber. PaymentIntelligence in my odyssey over the past few years brought some life changing experience in payments and literature of innovations. This area has helped me to become a better FinTech Intelligence professional.
My goal here is not to share only literature or my own assumptions with conclusion. As that might look unfair and with absence of logic but also use the opportunity to put some sanity into the labyrinth of open source systems.
Payment Licenses – A revolutionary Step
When was the last time the Indian payment market under banking or non banking domain did something for the first time; I guess I can’t remember the answer. Now after this wonderful step from the RBI of issuing payment bank licenses to non banking companies (yes many more coming in soon on the same line) and Indian finance ministry mulls 1% Income Tax rebate for credit/debit card payments.
India is experiencing Disruption in Financial Services or one can say it is going to experience the Indian Independence movement of year 1857, which ever is the case Indian payment market is surely going to see big revolution. RBI did a splendid job by granting 11 licenses for payments banks. The payment bank is a great piece of innovation from the RBI and is an excellent example of a step taken into reality and future, accepting the change itself is a commendable job.
The Indian payment market is cash dominated where people just love cash even many love to sleep over cash (some pump cash in their bed mattresses or cushions) in some cases. Change is coming and without saying change also bring many opportunities & challenges. As on date, the Indian market has a big menu or table full of so many exciting items like new licences, smart phones, Aadhar identification, IMPS, e-sign, payment banks etc. All the changes coming in need drastic changes in regulations, technologies, design, market trends and biggest one is subscriber behaviour or mindset.
Change Brings Change
Do you remember what WhatsApp did in 2009? Brace up for the same now. This will turn India into a Cashless Society; or more of a digital cash society. On the impact side one can expect positive outcomes.
- Expand financial sector reach by leveraging on a Mobile medium.
- Domestic remittances and inter payment bank transfers will cut time to send and receive funds and payments to almost zero.
- Ease of use for financial services via various interfaces like IVR, USSD, SMS and Smart Apps.
- Expand set of services to larger sector of society.
- Solution Providers (Service Provider) for Prompt payment of bills enabling better cash flow
- Acquire large number of customers for their solution or services.
Change to bring PaymentIntelligence
As they say, there will always be southward runners when you are walking towards the North. The more you grow, the more they run Southwards; the more they try to go South, the more you will be pushed off towards the North. In reality, most Innovation haters are stuck in a poisonous mental prison of jealousy and self-doubt that blinds them to their own potential (Nothing against anyone have read something on some blogs I guess should have not done that before completing this write-up.
Microsoft Payments, also known as MS Pay is going to join Apple, Android, Samsung in the payment war. Windows 10 for phones supports Host Card Emulation, licensing makes it official. And now if within same para we can correlate first and later part to make context out of the same, pointing to new wave of payment which will bring excellent change and good things to life and people’s job.
The Winners Of The Show
The issuance of 11 Payment banking licenses is evidence of Indian Payment Market getting the 1st major step towards freedom from cash. Top 9 are as below
- Aditya Birla Nuvo Ltd
- Airtel M Commerce Services Ltd (Part of India’s largest MNO, Bharti Airtel Ltd)
- Cholamandalam Distribution Services Ltd
- Department of Posts
- FINO PayTech Ltd
- National Securities Depository Ltd (NSDL)
- Reliance Industries Ltd (RIL)
- Tech Mahindra Ltd
- Vodafone m-pesa Ltd ( Part of Vodafone India Ltd)
Since the RBI does not want corporates in banking, they are going for the next big thing that’s available – payment bank licences. The reasons why payment banking will revolutionise money movement are many. Consider the areas they will touch, and how their mere presence will impact everyone.
New Class of Banks
The new class of banks, which will be proven as “To be Disruptive”, will give basic savings, deposit, payment and remittance services to people without access to the formal banking system. Finally, India will also see financial inclusion in the real sense. The savings groups will run by using an existing/upcoming mobile wallet, developed for basic/smart phones. It will bring ice cream eating simple processes.
Use of existing/upcoming mobile wallet, Automatic book-keeping / message service, Group savings will be another disruptive move which will be very effective and safe in the name of Chit-Fund (Kind of Savings Groups). The payments banks will target financially excluded customers like people in diaspora, low-income households and informal small-scale businesses.
Payment Banks working Model
Payment banks for now are restricted from the business of lending, so they will be shielded from the risks that conventional banks are exposed to. In the long run would like to see services coming in like micro credit, micro insurance, funeral cover, Accidental insurance etc. As over the time there is a big opportunity to build credit rating system for ratings and learning behaviour which will then enable extra benefits and services to attract more and more subscriber on to this.
While mobile payment announcements from various smart phone makers are growing in frequency, still too much unknown & doubtful thoughts that such services will drive much interest in buying the smartphones that support it. Time has now come for banks and other entities with an interest in financial service provision, to step up as one team, exploit technology and leverage on existing MNO infrastructure to acquire customers, enrich use cases, lower costs and increase revenues.
1) Which route to go as crux of this discussion?
2) What are your views on same?
3) What are the implications of this radical change?
4) Is it going to change the Indian world (very likely), be a significant “win”, be a nice hack, or simply serve as a road sign indicating that this path is “UNKNOWN”.Which system is useful and needed for the business considering the market you run and synchronised with your strategies and goals. Your views and comments are welcome.
Points to Note:
All credits if any remains on the original contributor only.
Feedback & Further Question
Do you have any questions about mobile payments or FinTech? Leave a comment or ask your question via email . Will try my best to answer it.
Conclusion – If the Earth starts rotating 30 times faster that does not mean it will start bringing you the salaries 30 times a month or every day so in nutshell, such changes are good and always bring benefits for society but we need to be patient enough before we start milking the cow. What are the implications of Mobile based Payments and Solutions? Is it going to change the world, be a significant “win”, be a nice hack. Proximity, Mobile App, SMS or USSD based mobile payments app are flooding the market. For hosting cloud is winning the mobile payments systems game. The support is global and will give financial institutions and partner’s greater choice in offering consumers secure ways to pay with smartphones.
#mobilepayments, #mobilemoney, #FinancialCrises, #TransformLives, #Cashpayments
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